Voice AI can slip up by misunderstanding orders or pulling wrong info, but you...
https://wiki-club.win/index.php/Why_My_Voice_Agent_Gets_Names_and_Emails_Wrong_Even_When_Callers_Spell_Them
Voice AI can slip up by misunderstanding orders or pulling wrong info, but you can catch errors early. One practical tip: have the system read back order IDs aloud so customers confirm accuracy before finalizing