Very clear and easy to follow
https://elliottbjqq553.valoradigest.com/posts/local-san-antonio-lawyer-versus-a-statewide-advertising-firm-2
Very clear and easy to follow. I bookmarked this in case anyone in my family ever needs it. I really hope nobody does, but at least now I know the first steps. Things like the crash report and not talking to the other insurer weren't on my radar at all