Mobile AI voice agents let customers explain issues naturally, skip rigid IVR...

https://ricardosinterestingwords.swiftnestly.com/posts/how-do-ai-voice-agents-keep-conversation-context-from-sentence-to-sentence

Mobile AI voice agents let customers explain issues naturally, skip rigid IVR menus, and get answers without typing into a chatbot. Grand View Research valued the conversational AI market at $10.19B in 2023. Teams still need clear handoffs to people.