Listen without rushing to fix things, ask what would help, and offer one...

https://www.bookmarkingtraffic.win/start-with-a-calm-open-question-and-listen-without-rushing-to-fix-things

Listen without rushing to fix things, ask what would help, and offer one practical step, like a ride or help booking an appointment. You can say, “I’m here with you. Want me to sit with you?” Set clear boundaries, too